Med Spa Front Desk & Client Concierge

It’s A Secret Med Spa; Tyler (TX); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

It’s A Secret Med Spa is seeking a friendly Client Concierge to welcome clients, handle front desk duties, and support scheduling while upholding HIPAA standards.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced med spa environment. Weekend availability and a professional, courteous demeanor are essential for delivering outstanding patient service.

Qualifications

• 1 year of customer service experience required.
• Flexibility to work weekends.
• Med spa or medical office experience preferred.

Responsibilities

• Greet clients in person and by phone, provide basic information about services.
• Manage front desk tasks: check-in/out, phone answering, and inventory oversight.
• Maintain a clean, professional environment at all times.
• Assist providers and managers with scheduling and appointment books.
• Ensure POS system accurately records client and employee information.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Microsoft Office

Teamwork

Adaptability

Confidentiality

Tools

Microsoft Office

Job description

It’s A Secret Med Spa is seeking a friendly Client Concierge to welcome clients, handle front desk duties, and support scheduling while upholding HIPAA standards.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced med spa environment. Weekend availability and a professional, courteous demeanor are essential for delivering outstanding patient service.