Med Spa Client Concierge: Front Desk & Guest Experience

Secret Med Spa; Chandler (AZ); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Commission

PTO

Health insurance

Dental

Vision

Disability insurance

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

It's A Secret Med Spa in Chandler, AZ is seeking a Client Concierge to warmly greet clients, provide service information, and support daily front desk operations.

You will manage check-ins, calls, scheduling, and inventory, ensuring a clean, professional environment while upholding HIPAA and confidentiality standards.

This role requires a minimum 30 hours per week, weekend availability, excellent communication, and a friendly, energetic demeanor to deliver outstanding client service.

Qualifications

• 1 year of customer service experience required.
• Flexible schedule including weekends.
• Med spa/medical office experience preferred.
• Excellent written and verbal communication.
• Ability to multi-task and stay flexible.
• Team player with initiative.
• Energetic, friendly service mindset.
• HIPAA confidentiality and high integrity.
• Able to reach above shoulder height, crawl, kneel, and push/pull 50 lbs.
• Proficient with Microsoft Office applications.
• Bilingual preferred.
• Minimum of 30 hours per week.

Responsibilities

• Warmly greet clients in person and over the phone, and educate them on services.
• Manage front desk duties: check-in/out, answer calls, greet clients, oversee inventory.
• Maintain a clean, professional environment throughout the facility.
• Assist providers and managers with client scheduling and appointment books.
• Comply with company policies to ensure streamlined location processes.
• Ensure POS system is managed accurately with client and employee data.

Skills

Customer service

Flexible schedule

Med spa experience

Communication skills

Multi-tasking

Team player

Energetic personality

HIPAA compliance

Integrity

MS Office knowledge

Bilingual

40+ hours cap awareness

Tools

MS Office

Job description

It's A Secret Med Spa in Chandler, AZ is seeking a Client Concierge to warmly greet clients, provide service information, and support daily front desk operations.

You will manage check-ins, calls, scheduling, and inventory, ensuring a clean, professional environment while upholding HIPAA and confidentiality standards.

This role requires a minimum 30 hours per week, weekend availability, excellent communication, and a friendly, energetic demeanor to deliver outstanding client service.