Part-Time Call Center Pro — In-Office, $17-20/hr, Weekend

Signius; Mobile (AL); On-site; USD 23,000 - 28,000; Part time

Job summary

Signius is seeking a Part-Time Call Center Agent in Mobile, AL. You will handle incoming calls with a warm, professional demeanor and document details accurately. In-office role with base pay $17/hour and potential $20/hour with flawless attendance.

You will use our internal call software, transfer calls as needed, and help maintain KPIs for quality and performance while supporting a 24/7/365 operation with required weekend shifts.

Qualifications

• Excellent phone etiquette with a warm, professional demeanor.
• Strong command of English, both spoken and written.
• Basic computer literacy with the ability to type 35+ WPM.
• High reliability, strong work ethic, and punctual attendance.
• Flexibility to work one weekend day per week and assigned holidays.

Responsibilities

• Field incoming calls efficiently while maintaining a warm, positive, and supportive tone.
• Accurately document caller details, relay urgent messages, and transfer calls appropriately.
• Navigate our internal call software to address caller inquiry needs swiftly.
• Maintain consistency in meeting key performance and quality metrics.

Skills

Phone etiquette

English proficiency

Typing 35+ WPM

Reliability & punctuality

Weekend flexibility

Job description

Signius is seeking a Part-Time Call Center Agent in Mobile, AL. You will handle incoming calls with a warm, professional demeanor and document details accurately. In-office role with base pay $17/hour and potential $20/hour with flawless attendance.

You will use our internal call software, transfer calls as needed, and help maintain KPIs for quality and performance while supporting a 24/7/365 operation with required weekend shifts.