Part-Time Call Center Agent — In-Office, Warm & Efficient

Signius; Mobile (AL); On-site; USD 23,000 - 28,000; Part time

Job summary

Signius in Mobile, AL is seeking a part-time Call Center Agent to handle inbound calls with a friendly tone, document details, and transfer calls as needed. The role requires clear English communication, basic computer skills, and reliable attendance.

The position is in-office with weekend availability and a potential premium rate for flawless attendance. This role participates in a 24/7/365 operation. Equal opportunity employer.

Qualifications

• Excellent phone etiquette and professional demeanor.
• Strong command of English, spoken and written.
• Basic computer literacy; able to type 35+ WPM.
• Reliable, punctual, and flexible to work weekends/holidays.

Responsibilities

• Field incoming calls efficiently while maintaining a warm, positive, and supportive tone.
• Accurately document caller details, relay urgent messages, and transfer calls appropriately.
• Navigate our internal call software to address caller inquiry needs swiftly.
• Maintain consistency in meeting key performance and quality metrics.

Skills

Phone etiquette

English proficiency

Typing speed 35 WPM

Reliability

Punctuality

Weekend availability

Job description

Signius in Mobile, AL is seeking a part-time Call Center Agent to handle inbound calls with a friendly tone, document details, and transfer calls as needed. The role requires clear English communication, basic computer skills, and reliable attendance.

The position is in-office with weekend availability and a potential premium rate for flawless attendance. This role participates in a 24/7/365 operation. Equal opportunity employer.