Part-Time Call Center Agent

Signius; Mobile (AL); On-site; USD 23,000 - 28,000; Part time

Job summary

Signius in Mobile, AL is seeking a part-time Call Center Agent to handle inbound calls with a friendly tone, document details, and transfer calls as needed. The role requires clear English communication, basic computer skills, and reliable attendance.

The position is in-office with weekend availability and a potential premium rate for flawless attendance. This role participates in a 24/7/365 operation. Equal opportunity employer.

Qualifications

• Excellent phone etiquette and professional demeanor.
• Strong command of English, spoken and written.
• Basic computer literacy; able to type 35+ WPM.
• Reliable, punctual, and flexible to work weekends/holidays.

Responsibilities

• Field incoming calls efficiently while maintaining a warm, positive, and supportive tone.
• Accurately document caller details, relay urgent messages, and transfer calls appropriately.
• Navigate our internal call software to address caller inquiry needs swiftly.
• Maintain consistency in meeting key performance and quality metrics.

Skills

Phone etiquette

English proficiency

Typing speed 35 WPM

Reliability

Punctuality

Weekend availability

Job description

Part-Time Call Center Agent

Company: Signius l Location: Mobile, AL (In-Office) l Pay: $17-$20/hr

Day-to-Day:

• Field incoming calls efficiently while maintaining a warm, positive, and supportive tone.
• Accurately document caller details, relay urgent messages, and transfer calls appropriately.
• Navigate our internal call software to address caller inquiry needs swiftly.
• Maintain consistency in meeting key performance and quality metrics.

Qualifications:

• Excellent phone etiquette with a warm, professional manner.
• Strong command of English, both spoken and written (including accurate spelling and grammar).
• Basic computer literacy with the ability to type 35+ WPM.
• High reliability, strong work ethic, and punctual attendance.
• Flexibility to work one weekend day per week (Saturday or Sunday) and assigned holidays (we are a 24/7/365 operation).

The base pay for this position is $17/hour, with an opportunity to earn a premium rate of $20/hour through flawless attendance. To qualify for the $20/hour rate, team members must demonstrate consistent punctuality at shift start, timely return from all breaks, and complete adherence to scheduled shift hours.

Signius is an Equal Opportunity Employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.