Customer Care Specialist — $20/hr with Perfect Attendance

Signius; Mobile (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

ESOP

Comprehensive Medical, Dental, and Vis

401(k) with company matching

Life Insurance

PTO

Job summary

Signius in Mobile, AL is hiring a Full-Time Call Center Representative to handle inbound calls and deliver friendly, accurate information. The role offers in-office work with a base pay of $17 per hour and a $20 per hour premium for flawless attendance, plus robust benefits.

You will gather caller details, verify information, and route inquiries while meeting performance goals. No prior experience is required as training starts on day one, with weekends and holidays required on a rotating

Qualifications

• Clear, empathetic communicator with strong English skills.
• Basic computer literacy in a Windows environment.
• Typing speed of at least 35 WPM.
• Willing to work weekends and holidays.
• Reliable attendance and quality service.

Responsibilities

• Provide warm, professional assistance to callers in a high-volume setting.
• Verify caller information and route to the appropriate clients.
• Enter caller details accurately into our software.
• Meet core performance goals including schedule adherence and handling times.

Skills

Phone etiquette

English communication

Windows basics

Typing 35 WPM

Punctuality

Flexibility

Job description

Signius in Mobile, AL is hiring a Full-Time Call Center Representative to handle inbound calls and deliver friendly, accurate information. The role offers in-office work with a base pay of $17 per hour and a $20 per hour premium for flawless attendance, plus robust benefits.

You will gather caller details, verify information, and route inquiries while meeting performance goals. No prior experience is required as training starts on day one, with weekends and holidays required on a rotating