Part-Time Biometrics & Immigration Services Agent

HeiTech Services, Inc.; Beachmont (MA); On-site; USD 22,000 - 33,000; Part time

Job summary

HeiTech Services, Inc. is hiring a Part-Time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations. You will collect biometric information and provide friendly, professional service in a government environment.

No prior fingerprinting experience is required; paid training provided. The role requires availability Monday through Friday 7:45 am–4:15 pm, up to 30 hours weekly, with potential on-call needs and no guaranteed hours.

Qualifications

• High School Diploma or equivalent.
• Demonstrated experience in customer service.
• Ability to obtain and maintain a government-issued suitability clearance.
• Ability to speak and write English.
• US Citizen and able to obtain government clearance.

Responsibilities

• Complete biometrics registration (fingerprints, photographs, signatures) for applicants.
• Verify entrants are approved applicants and adhere to all facility processes.
• Provide front-line customer service as HeiTech Services representative.
• Interact with the public professionally and maintain a respectful, cheerful demeanor.

Skills

English language proficiency

Government clearance eligibility

Customer service experience

Typing and basic computer skills

Biometrics training within 60 days

Education

High School Diploma or equivalent

Job description

HeiTech Services, Inc. is hiring a Part-Time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations. You will collect biometric information and provide friendly, professional service in a government environment.

No prior fingerprinting experience is required; paid training provided. The role requires availability Monday through Friday 7:45 am–4:15 pm, up to 30 hours weekly, with potential on-call needs and no guaranteed hours.