Part-Time Biometrics & Customer Service Specialist

HeiTech Services, LLC; Greer (SC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid training

Equal Opportunity Employer

Job summary

HeiTech Services, LLC is seeking a part-time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations. You will collect biometric information and deliver courteous service in a professional government environment.

Paid training is provided; prior fingerprinting experience is not required. Candidates with customer service, administrative, retail, banking, healthcare, hospitality, or security backgrounds are encouraged to apply. Up to 20 hours/week.

Qualifications

• High school diploma required; prior customer service experience preferred.
• Ability to obtain and maintain a government-issued suitability clearance.
• Must be able to speak and write in English and interact with the public.

Responsibilities

• Complete biometrics registration (fingerprints, photographs, signatures) for applicants.
• Verify entrants are approved applicants and adhere to ASC procedures.
• Provide front-line customer service as HeiTech Services representatives.
• Interact with applicants in a respectful, helpful manner in a government setting.

Skills

Customer service

English proficiency

Government clearance

Fingerprinting training

Typing

Public interaction

Education

High School Diploma

Job description

HeiTech Services, LLC is seeking a part-time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations. You will collect biometric information and deliver courteous service in a professional government environment.

Paid training is provided; prior fingerprinting experience is not required. Candidates with customer service, administrative, retail, banking, healthcare, hospitality, or security backgrounds are encouraged to apply. Up to 20 hours/week.