Parking Supervisor: Lead & Grow Parking Teams

LAZ Parking

Los Angeles (CA)

Vor Ort

USD 25.000 - 34.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Pay Active (up to 50% earned wages)
Referral bonus: $150
Growth opportunities
Full-Time
Paid training

Zusammenfassung

LAZ Parking is seeking a Supervisor to oversee facilities during off-shift times, greet customers, and ensure excellent service across locations needing supervision.

You will train staff, enforce conduct policies, generate daily revenue reports, and resolve customer issues with a friendly, responsive approach. Parking industry experience and at least 1 year of supervisory experience are required; benefits include paid training and 401(k) options.

Qualifikationen

  • At least 1 year of supervisory experience is required.
  • Strong customer service experience.
  • Parking industry experience required.

Aufgaben

  • Ensure staff adheres to rules of conduct, policies and procedures.
  • Supervises, mentors, and trains staff on day-to-day activities.
  • Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and a willingness to help at all times.
  • Responsible for running any reports related to daily revenue, other reports requested by management
  • Assists with periodic training as needed.
  • Resolves customer service issues or questions as needed.
  • Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
  • Other related duties as assigned.

Kenntnisse

Professional communication
English language proficiency
Open to feedback
Urgency and timeliness
Continuous improvement
Team building

Jobbeschreibung

LAZ Parking is seeking a Supervisor to oversee facilities during off-shift times, greet customers, and ensure excellent service across locations needing supervision.

You will train staff, enforce conduct policies, generate daily revenue reports, and resolve customer issues with a friendly, responsive approach. Parking industry experience and at least 1 year of supervisory experience are required; benefits include paid training and 401(k) options.

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