Hospitality Supervisor: Lead Guest Experience & Operations

LAZ Parking; Minneapolis (MN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Disability Coverage

Life Insurance Options

PayActiv access to earned wages

Employee Assistance Program (EAP)

Job summary

LAZ Parking is seeking a Hospitality Supervisor to lead hotel parking operations when location management is unavailable. You will supervise Shift Leads and frontline staff, uphold guest experiences, and support safety and service excellence across the site.

The role emphasizes coaching, scheduling, and coordination with clients to meet annual goals while maintaining LAZ Parking's people-first culture and standards.

Qualifications

• High school diploma or GED required.
• Strong customer service experience.
• Ability to communicate professionally.
• Ability to speak, read, and comprehend English.
• Valid driver's license with acceptable driving record.
• Ability to drive a manual transmission vehicle.

Responsibilities

• Lead the hotel parking operations in the absence of location management.
• Supervise shift leads and frontline employees.
• Support the financial, operational, safety, and service success of the hotel.
• Develop the hotel team and participate in recruiting and onboarding.
• Drive service results and monitor client metrics.
• Ensure safety initiatives are communicated and implemented.

Skills

Customer service

Professional communication

English proficiency

Driving manual transmission

Education

High school diploma or GED

Job description

LAZ Parking is seeking a Hospitality Supervisor to lead hotel parking operations when location management is unavailable. You will supervise Shift Leads and frontline staff, uphold guest experiences, and support safety and service excellence across the site.

The role emphasizes coaching, scheduling, and coordination with clients to meet annual goals while maintaining LAZ Parking's people-first culture and standards.