Parking Supervisor - Customer-Focused Lead (Evenings)

LAZ Parking; Michigan; On-site; USD 20,000 - 29,000; Full time

Job summary

LAZ Parking in Michigan is seeking a Supervisor to oversee facilities during off-shift hours, greet customers, and ensure smooth operations across locations requiring supervision. The role emphasizes a welcoming atmosphere and timely issue resolution.

Requirements include supervisory experience, a valid driver's license, and a background in parking or hospitality. The position pays $18.00 per hour plus tips, with responsibilities ranging from staff supervision to handling revenue reports and

Qualifications

• Must have supervisory experience.
• Valid Driver's License.
• Parking industry experience required.
• Hotel/Resort experience is required.
• No neck/facial tattoos.
• High school diploma or GED required.

Responsibilities

• Oversee staff adherence to rules, policies, and procedures.
• Mentor, train, and supervise staff on daily activities.
• Assist in establishing performance standards and implementing changes.
• Provide premier customer satisfaction with a friendly demeanor and helpful attitude.
• Assist customers via intercom, in lobbies, lanes, and parking office.
• Generate reports related to daily revenue, credit cards, and garage data as requested.

Skills

Supervisory experience

Customer service

Parking industry experience

Strong communication

Education

High school diploma or GED

Tools

Parking revenue control system

Job description

LAZ Parking in Michigan is seeking a Supervisor to oversee facilities during off-shift hours, greet customers, and ensure smooth operations across locations requiring supervision. The role emphasizes a welcoming atmosphere and timely issue resolution.

Requirements include supervisory experience, a valid driver's license, and a background in parking or hospitality. The position pays $18.00 per hour plus tips, with responsibilities ranging from staff supervision to handling revenue reports and