Parking Operations Lead — Elevate Customer Experience

SP Plus Corporation; Portland (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

SP+ is a Metropolis company focused on AI-driven real-world parking experiences. We operate the largest parking network in America with thousands of locations, delivering checkout-free parking solutions.

This role supports day-to-day site operations, customer service, and facility maintenance at a Portland location. The position requires minimal education or experience and emphasizes adaptability, clear communication, and reliable judgment.

Qualifications

• Education/Experience: Minimal high school diploma or equivalent and minimal month related experience or training; or equivalent combination of education and experience.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day‑to‑day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral communication

Written communication

Customer service

Adaptability

Judgment

Education

High school diploma or equivalent

Job description

SP+ is a Metropolis company focused on AI-driven real-world parking experiences. We operate the largest parking network in America with thousands of locations, delivering checkout-free parking solutions.

This role supports day-to-day site operations, customer service, and facility maintenance at a Portland location. The position requires minimal education or experience and emphasizes adaptability, clear communication, and reliable judgment.