Parking Operations Lead (Assistant Manager)

Metropolis Technologies; Grand Rapids (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

SP+, a Metropolis Company, is seeking a Parking Attendant to support day-to-day parking operations at a Grand Rapids location. You will help ensure contractual adherence, maintain professional client relations, and assist with daily reporting and staff supervision.

The role requires a high school diploma and at least six months of parking experience. Availability for various shifts and a valid driver's license are needed; AEDT/data practices are noted by the company.

Qualifications

• Education/Experience Required: High School Graduate. A minimum of six months of parking experience preferred.

Responsibilities

• Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.
• Courteously assist Customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Education

High School Graduate

Job description

SP+, a Metropolis Company, is seeking a Parking Attendant to support day-to-day parking operations at a Grand Rapids location. You will help ensure contractual adherence, maintain professional client relations, and assist with daily reporting and staff supervision.

The role requires a high school diploma and at least six months of parking experience. Availability for various shifts and a valid driver's license are needed; AEDT/data practices are noted by the company.