Park Operations Lead | Guest Experience & Safety

CircusTrix, LLC

Rancho Cucamonga (CA)

On-site

USD 53,726,000 - 57,859,000

Full time

9 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401k

Job summary

Sky Zone is seeking a Team Lead for its Rancho Cucamonga park. This full-time onsite role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as MOD when leaders aren’t on-site.

You’ll coach team members, drive guest experiences, ensure safety and operational standards, and help open/close shifts. Weekend/evening availability is required; you’ll progress toward higher leadership levels.

Qualifications

  • Minimum 2 years of progressive experience in operations or guest-facing roles.
  • Prior supervisory or leadership experience.
  • Experience in retail, food & beverage, or entertainment is a plus.

Responsibilities

  • Act as Manager on Duty when leaders are not on-site.
  • Coach and support Team Members across departments.
  • Lead in multiple operational areas to maintain guest experiences and flow.
  • Communicate issues to the Management Team promptly.
  • Drive guest engagement and park program sales.

Skills

Leadership
Operations management
Guest service
Coaching
Communication

Tools

POS systems
MS Office
Teams

Job description

Sky Zone is seeking a Team Lead for its Rancho Cucamonga park. This full-time onsite role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as MOD when leaders aren’t on-site.

You’ll coach team members, drive guest experiences, ensure safety and operational standards, and help open/close shifts. Weekend/evening availability is required; you’ll progress toward higher leadership levels.

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