Park Operations & Guest Experience Lead

Kids Empire; Ballwin (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision (voluntary)

Job summary

Kids Empire is seeking a Park Assistant Manager to oversee daily park operations, ensuring a safe, enjoyable guest experience. You will supervise staff, implement procedures, and maintain high standards of customer service while addressing guest questions and concerns.

The role requires interaction with families and children, effective supervision, and collaboration with the Park Manager to ensure smooth operations and event coordination.

Qualifications

• High school diploma or equivalent; legally eligible to work.
• Strong communication, customer service, and conflict-resolution skills.
• Ability to lead and supervise a team in a fast-paced environment.

Responsibilities

• Attend to guests quickly, greet them, and ensure comfort in the park ambiance.
• Supervise staff to ensure duties are performed and goals are met.
• Assist Park Manager with training, development, and audits.

Skills

Leadership

Customer service

Communication

Conflict resolution

Staff supervision

English literacy

Education

High school diploma or equivalent

Tools

iPad

POS system

Job description

Kids Empire is seeking a Park Assistant Manager to oversee daily park operations, ensuring a safe, enjoyable guest experience. You will supervise staff, implement procedures, and maintain high standards of customer service while addressing guest questions and concerns.

The role requires interaction with families and children, effective supervision, and collaboration with the Park Manager to ensure smooth operations and event coordination.