Parish Office & Community Engagement Lead

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The Basilica of Saint Louis, King of France (The Old Cathedral) seeks a Parish Office Manager to oversee daily administrative operations, serving as the primary contact for parishioners, visitors, clergy, staff, and community members. The role emphasizes exceptional customer service, confidential record-keeping, and supporting parish ministries and events.

The position requires strong organizational and communication skills, proficiency in Microsoft Office and Canva, and a commitment to Catholic

Qualifications

• Associate degree, administrative training, or equivalent work experience preferred.
• Experience in office administration, office management, customer service, receptionist, or executive support roles preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Canva.
• Experience with databases, parish management software, or similar office systems preferred.
• Excellent organizational, interpersonal, and customer service skills.
• Strong verbal and written communication abilities.
• Willingness to learn new technology and software applications.
• Bilingual proficiency is a plus.
• Supportive of the mission, values, and teachings of the Catholic Church.

Responsibilities

• Serve as the first point of contact for parishioners, visitors, vendors, and community members, providing courteous and professional assistance.
• Answer, screen, and respond to telephone calls, emails, and general inquiries.
• Provide information regarding Mass schedules, sacramental preparation, parish ministries, museum operations, and parish events.
• Maintain parish calendars, meeting schedules, facility reservations, and Pastor travel arrangements.
• Prepare and distribute parish correspondence, announcements, mailings, and other communications.
• Create and publish the weekly parish bulletin using Canva, coordinating content review and approval with the Pastor.
• Maintain sacramental records including Baptisms, First Communions, Confirmations, Marriages, and Funerals.
• Prepare and submit required Archdiocesan reports, including Annual Catholic Appeal, St. Louis Review, and Status Animarum documentation.
• Provide administrative support to the Pastor, parish staff, ministry leaders, volunteers, and parish committees.
• Assist with the planning and coordination of parish events, meetings, and special projects.
• Update parish communication platforms, including website content and electronic communications.
• Maintain strict confidentiality regarding parishioner, personnel, financial, and pastoral matters.
• Perform other duties as assigned by the Pastor.

Skills

Microsoft Office

Canva

Customer service

Communication

Record keeping

Confidentiality

Bilingual (optional)

Education

Associate degree or equivalent

Tools

Parish management software

Database experience

Job description

The Basilica of Saint Louis, King of France (The Old Cathedral) seeks a Parish Office Manager to oversee daily administrative operations, serving as the primary contact for parishioners, visitors, clergy, staff, and community members. The role emphasizes exceptional customer service, confidential record-keeping, and supporting parish ministries and events.

The position requires strong organizational and communication skills, proficiency in Microsoft Office and Canva, and a commitment to Catholic