Office Manager - Old Cathedral

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The Basilica of Saint Louis, King of France (The Old Cathedral) seeks a Parish Office Manager to oversee daily administrative operations, serving as the primary contact for parishioners, visitors, clergy, staff, and community members. The role emphasizes exceptional customer service, confidential record-keeping, and supporting parish ministries and events.

The position requires strong organizational and communication skills, proficiency in Microsoft Office and Canva, and a commitment to Catholic

Qualifications

• Associate degree, administrative training, or equivalent work experience preferred.
• Experience in office administration, office management, customer service, receptionist, or executive support roles preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Canva.
• Experience with databases, parish management software, or similar office systems preferred.
• Excellent organizational, interpersonal, and customer service skills.
• Strong verbal and written communication abilities.
• Willingness to learn new technology and software applications.
• Bilingual proficiency is a plus.
• Supportive of the mission, values, and teachings of the Catholic Church.

Responsibilities

• Serve as the first point of contact for parishioners, visitors, vendors, and community members, providing courteous and professional assistance.
• Answer, screen, and respond to telephone calls, emails, and general inquiries.
• Provide information regarding Mass schedules, sacramental preparation, parish ministries, museum operations, and parish events.
• Maintain parish calendars, meeting schedules, facility reservations, and Pastor travel arrangements.
• Prepare and distribute parish correspondence, announcements, mailings, and other communications.
• Create and publish the weekly parish bulletin using Canva, coordinating content review and approval with the Pastor.
• Maintain sacramental records including Baptisms, First Communions, Confirmations, Marriages, and Funerals.
• Prepare and submit required Archdiocesan reports, including Annual Catholic Appeal, St. Louis Review, and Status Animarum documentation.
• Provide administrative support to the Pastor, parish staff, ministry leaders, volunteers, and parish committees.
• Assist with the planning and coordination of parish events, meetings, and special projects.
• Update parish communication platforms, including website content and electronic communications.
• Maintain strict confidentiality regarding parishioner, personnel, financial, and pastoral matters.
• Perform other duties as assigned by the Pastor.

Skills

Microsoft Office

Canva

Customer service

Communication

Record keeping

Confidentiality

Bilingual (optional)

Education

Associate degree or equivalent

Tools

Parish management software

Database experience

Job description

St Louis, MO, US, 63102

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

Job Summary

The Basilica of Saint Louis, King of France (The Old Cathedral) is seeking a welcoming, organized, and detail-oriented Parish Office Manager to oversee the daily administrative operations of the parish office. Serving as the primary point of contact for parishioners, visitors, clergy, staff, and community members, the Parish Office Manager provides exceptional customer service, maintains parish records, coordinates communications, and supports the ministries and mission of the parish. This position plays a key role in ensuring efficient office operations while fostering a professional, hospitable, and faith-filled environment.

Job Description

• Serve as the first point of contact for parishioners, visitors, vendors, and community members, providing courteous and professional assistance.
• Answer, screen, and respond to telephone calls, emails, and general inquiries.
• Provide information regarding Mass schedules, sacramental preparation, parish ministries, museum operations, and parish events.
• Maintain parish calendars, meeting schedules, facility reservations, and Pastor travel arrangements.
• Prepare and distribute parish correspondence, announcements, mailings, and other communications.
• Create and publish the weekly parish bulletin using Canva, coordinating content review and approval with the Pastor.
• Maintain sacramental records including Baptisms, First Communions, Confirmations, Marriages, and Funerals.
• Prepare and submit required Archdiocesan reports, including Annual Catholic Appeal, St. Louis Review, and Status Animarum documentation.
• Provide administrative support to the Pastor, parish staff, ministry leaders, volunteers, and parish committees.
• Assist with the planning and coordination of parish events, meetings, and special projects.
• Update parish communication platforms, including website content and electronic communications.
• Maintain strict confidentiality regarding parishioner, personnel, financial, and pastoral matters.
• Perform other duties as assigned by the Pastor.

Job Qualifications

• Associate degree, administrative training, or equivalent work experience preferred.
• Previous experience in office administration, office management, customer service, receptionist, or executive support roles preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Canva.
• Experience with databases, parish management software, or similar office systems preferred.
• Excellent organizational, interpersonal, and customer service skills.
• Strong verbal and written communication abilities.
• Willingness to learn new technology and software applications.
• Bilingual proficiency is a plus.
• Supportive of the mission, values, and teachings of the Catholic Church.

Knowledge and Skills

• Strong administrative and office management skills.
• Excellent customer service and communication abilities.
• Proficiency in Microsoft Office applications and Canva.
• Ability to maintain accurate records and databases.
• Strong organizational, time management, and problem-solving skills.
• Ability to prioritize multiple responsibilities while maintaining attention to detail.
• Ability to maintain confidentiality and professionalism at all times.
• Commitment to providing welcoming, faith-centered service to parishioners and visitors.

The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.

Pre-Employment Screening

All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.

Nearest Major Market:

St Louis