Parcel & Mail Specialist — Customer Shipping Pro

FedEx; Pittsburgh (Allegheny County); On-site; USD 18,000 - 25,000; Full time

Job summary

FedEx Office seeks a team member to sort, coordinate, and handle inbound/outbound packages and mail at the center. You will log shipments, operate tracking software, and assist customers with services and rates.

The role requires standing, lifting up to 75 pounds, and adapting to a fast-paced environment with limited supervision. FedEx Office emphasizes equality of opportunity and accommodating qualified applicants.

Qualifications

• High School Diploma or equivalent required.
• Minimum six months of related experience preferred (Warehouse and/or Hospitality).
• Proven strong organization and planning skills.
• Action oriented with ability to excel in a customer-focused environment.
• Strong written and verbal communication; professional image.

Responsibilities

• Coordinate all mail and shipping services; log incoming/outgoing parcels.
• Use package tracking system to log receiving and delivery.
• Operate mail processing equipment (mail meter) and manage postage funds.
• May pick up and deliver customer packages and mail.
• Prepare goods for shipping and label parcels accurately.
• Maintain inventory and supplies; assist customers with services and rates.

Skills

Customer service

Organization

Teamwork

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

POS terminal

Package tracking system

Job description

FedEx Office seeks a team member to sort, coordinate, and handle inbound/outbound packages and mail at the center. You will log shipments, operate tracking software, and assist customers with services and rates.

The role requires standing, lifting up to 75 pounds, and adapting to a fast-paced environment with limited supervision. FedEx Office emphasizes equality of opportunity and accommodating qualified applicants.