Paint Store Shift Lead — Customer Experience Leader

Default Brand; San Bernardino (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation pay

Sick time

401K with company match

Job summary

Dunn-Edwards seeks a Customer Service Lead to support store management, ensuring a distinctive shopping experience and efficient operations during shifts. You will model excellent service, assist with inventory, and supervise associates in opening/closing duties.

Responsibilities include advising customers, processing orders, and maintaining store standards. Must have strong communication and a drive to grow within the Dunn-Edwards network.

Qualifications

• Four years of high school with diploma or GED equivalent.
• Experience in a shift supervisory role is a plus.
• Ability to communicate clearly in written and verbal form.
• Ability to legally driver company vehicle is preferred.

Responsibilities

• Provide excellent customer service and expert advice to customers.
• Lead staff and allocate resources to keep sales floor stocked and organized.
• Assist with store operations when managers are absent.
• Process customer orders via email, phone, or in person and complete POS transactions.
• Maintain safety and regulatory standards and assist with inventory levels.
• Communicate clearly with team and act as a positive brand ambassador.

Skills

Customer service

Sales skills

Communication

Leadership

Problem solving

Education

High school diploma or GED

Tools

POS system

Computer skills

Job description

Dunn-Edwards seeks a Customer Service Lead to support store management, ensuring a distinctive shopping experience and efficient operations during shifts. You will model excellent service, assist with inventory, and supervise associates in opening/closing duties.

Responsibilities include advising customers, processing orders, and maintaining store standards. Must have strong communication and a drive to grow within the Dunn-Edwards network.