Paint Store Customer Experience Lead

Dunn-Edward; California; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation pay

Paid sick time

401K with company match

Job summary

Dunn-Edwards is seeking a Customer Service Lead to support the store management team, ensure a distinctive shopping experience, and oversee operations during shifts. The CSL will model exceptional service and selling skills, allocate staff, maintain stock, and build trusted partnerships with painting professionals, stepping in for store managers when needed.

The role emphasizes professional conduct, safety compliance, and effective communication while contributing to Dunn-Edwards Learning

Qualifications

• High School diploma or GED required.
• Previous shift supervisory experience preferred.
• Bilingual is a plus.

Responsibilities

• Assist store management to ensure a distinctive shopping experience for guests.
• Lead customer service and selling efforts on assigned shifts.
• Allocate staff and inventory to keep the floor stocked and organized.
• Process transactions and maintain professional company image on shift.

Skills

Customer service

Sales skills

Communication

Leadership

Education

High School diploma or GED

Job description

Dunn-Edwards is seeking a Customer Service Lead to support the store management team, ensure a distinctive shopping experience, and oversee operations during shifts. The CSL will model exceptional service and selling skills, allocate staff, maintain stock, and build trusted partnerships with painting professionals, stepping in for store managers when needed.

The role emphasizes professional conduct, safety compliance, and effective communication while contributing to Dunn-Edwards Learning