Paint Store Customer Experience Lead

Dunn Edwards Paints; Sacramento (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401K program

Paid time off

Job summary

Dunn-Edwards in Sacramento, CA is seeking a Customer Service Lead to support the store team, supervise shifts, and deliver a distinctive shopping experience. You will assist customers, process transactions, stock the floor, and help maintain store appearance.

The role requires leadership, clear communication, and a customer-first approach. You will model excellent service, coordinate duties with management, and participate in Dunn-Edwards Learning Network to grow professionally.

Qualifications

• Requires High School diploma or GED.
• Shift supervisory experience is a plus.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Assist store management to ensure a distinctive shopping experience.
• Supervise and coordinate staff during shifts.
• Process customer transactions via POS and other methods.
• Maintain stock and organize floor and stock areas.
• Model excellent customer service and product knowledge.

Skills

Customer service

Leadership

Sales skills

POS knowledge

Inventory management

Communication

Education

High School diploma or GED

Tools

POS system

Microsoft Office

Job description

Dunn-Edwards in Sacramento, CA is seeking a Customer Service Lead to support the store team, supervise shifts, and deliver a distinctive shopping experience. You will assist customers, process transactions, stock the floor, and help maintain store appearance.

The role requires leadership, clear communication, and a customer-first approach. You will model excellent service, coordinate duties with management, and participate in Dunn-Edwards Learning Network to grow professionally.