Paint & Color Customer Lead — Shift Supervisor

Dunn Edwards Paints; Encinitas (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K program including company match

Job summary

Dunn-Edwards is seeking a Customer Service Lead to support store management and ensure a distinctive shopping experience for guests. The CSL will handle customer interactions, process orders, and assist with store operations during shifts, stepping in as acting supervisor when managers are away.

The role emphasizes exceptional customer service skills, product knowledge, and willingness to learn through Dunn-Edwards Learning Network and certification programs to support advancement within the

Qualifications

• Four years of High School with diploma or GED equivalent.
• Previous experience in a shift supervisory role is a plus.
• Ability to read and interpret safety rules and procedures.

Responsibilities

• Interact with customers via phone and in-person to offer expert advice and complete transactions.
• Assist store management with ensuring a distinctive shopping experience and store operations during shifts.
• Stock, merchandise, and maintain stock areas per planogram; supervise when opening/closing.
• Ensure safety, regulatory compliance, and appropriate handling of equipment and processes.

Skills

Customer service

Leadership

Communication

Safety/compliance

Education

High School diploma or GED

Tools

Point-of-Sale (POS) system

Job description

Dunn-Edwards is seeking a Customer Service Lead to support store management and ensure a distinctive shopping experience for guests. The CSL will handle customer interactions, process orders, and assist with store operations during shifts, stepping in as acting supervisor when managers are away.

The role emphasizes exceptional customer service skills, product knowledge, and willingness to learn through Dunn-Edwards Learning Network and certification programs to support advancement within the