Shift Lead - Customer Experience & Color Expert

Dunn Edwards Paints; Del Mar (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Job summary

Dunn-Edwards Paints is seeking a Customer Service Lead to support store management, supervise staff during shifts, and ensure a distinctive shopping experience for guests. You will assist with operations, advise customers, and process transactions, all while upholding our fast and reliable service standard.

The role requires supervisory experience, strong communication, and a willingness to learn through company programs. A valid driver’s license is needed, and full-time hours are available.

Qualifications

• Four years of high school diploma or GED required.
• Previous shift supervisory experience preferred.
• Ability to read safety rules and write routine reports.
• Valid driver’s license required.

Responsibilities

• Greet and assist customers, advise on projects, and upsell products.
• Ensure timely product delivery and stock levels.
• Supervise shift staff and coordinate tasks.
• Process orders via phone, email, or in person.
• Uphold Dunn-Edwards service standards.

Skills

Customer service

Supervisory experience

Communication

Bilingual (plus)

Education

High School diploma or GED

Job description

Dunn-Edwards Paints is seeking a Customer Service Lead to support store management, supervise staff during shifts, and ensure a distinctive shopping experience for guests. You will assist with operations, advise customers, and process transactions, all while upholding our fast and reliable service standard.

The role requires supervisory experience, strong communication, and a willingness to learn through company programs. A valid driver’s license is needed, and full-time hours are available.