Paid IT Support Internship | Arlington, VA Office

FusionTek; Virginia; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid internship

Continuing education support

Certification assistance

Bonus opportunities

Job summary

FusionTek is seeking energetic interns to join our team in Arlington, VA. This in‑office internship offers hands‑on training in desktop and laptop support, including OS/app loading, configurations, and user settings.

You will work with clients both remotely and onsite, guided by our Service Delivery and Technical teams. We require a genuine interest in IT, strong communication, time management, and the ability to explain tech concepts simply.

Qualifications

• Foundational computer knowledge on Windows or Mac platforms.
• Excellent time management and communication skills.
• Ability to explain technical concepts in simple terms.
• Willingness to learn new tools, systems, and technologies.

Responsibilities

• Learn and provide support of desktop and laptop systems, including break/fix, OS and application loading, configurations, and settings.
• Record, track, and elevate cases through the tracking system and keep documentation up to date.
• Work with clients directly, remotely and onsite as part of the team.
• Coordinate projects with the Service Delivery and Advanced Technical teams.

Job description

FusionTek is seeking energetic interns to join our team in Arlington, VA. This in‑office internship offers hands‑on training in desktop and laptop support, including OS/app loading, configurations, and user settings.

You will work with clients both remotely and onsite, guided by our Service Delivery and Technical teams. We require a genuine interest in IT, strong communication, time management, and the ability to explain tech concepts simply.