IT Service Desk Intern — Onsite in Arlington

CNA Corporation; Arlington (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision insurance

403(b) retirement plan with employer匹配

Generous paid time off

Job summary

CNA Corporation in Arlington, VA is seeking an IT Service Desk Intern to provide first-level support to internal users and help draft SOPs for IT service delivery. The internship offers exposure to CIO, CFO, People Operations, RPG, Legal, and more, with responsibilities such as research, data analysis, scheduling, note taking, and strong customer service.

Candidates should be in the junior/final year of their bachelor’s degree or enrolled in a related graduate program and have Microsoft Office

Qualifications

• Pursuing a bachelor's degree and in the junior/final year at internship start.
• Experience with Word, Excel, PowerPoint preferred.
• Strong written and verbal communication required.

Responsibilities

• Provide support to internal stakeholders for project goals and deliverables.
• Conduct research for assigned projects.
• Assist in analyzing data gathered for projects.
• Provide general communications support to the team.
• Provide logistical support (scheduling, note taking).
• Deliver excellent customer support.
• Perform other duties as assigned.

Skills

Interpersonal skills

Oral and written communication

Critical thinking

Organizational skills

SOP writing

Education

Pursuing Bachelor's degree or graduate program

Tools

Microsoft Office

Job description

CNA Corporation in Arlington, VA is seeking an IT Service Desk Intern to provide first-level support to internal users and help draft SOPs for IT service delivery. The internship offers exposure to CIO, CFO, People Operations, RPG, Legal, and more, with responsibilities such as research, data analysis, scheduling, note taking, and strong customer service.

Candidates should be in the junior/final year of their bachelor’s degree or enrolled in a related graduate program and have Microsoft Office