Paid Tech Support Internship - Mentorship & Hands-On IT

ATB Technologies; Chesterfield (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid internship scheduling

Mentorship from IT professionals

Company-paid lunch two days per week

Job summary

ATB Technologies is seeking a Support Services Intern for hands-on IT exposure in our Chesterfield, MO office. You will work with our frontline support team to resolve client issues, document resolutions, and help maintain server and network equipment alongside experienced professionals.

The 12-week Spring Semester 2027 program runs 20 hours per week on-site, starting 1/18/2027 and ending 4/9/2027. Eligible college students will gain practical skills and mentorship in a fast-paced MSP

Qualifications

• Currently enrolled in a college or university program in Computer Science, IT, Networking, or Cybersecurity.
• Preferred graduation dates: May 2027, Dec 2027, or May 2028.
• Enthusiastic about technology and eager to learn in a fast-paced environment.
• Basic proficiency with Windows, Mac, and mobile devices.
• Familiarity with networking and cloud technologies is a plus.
• IT certifications are a plus.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication; able to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively.

Responsibilities

• Provide technical support for client systems, software, and hardware.
• Respond to incoming support requests with professionalism and clear communication.
• Document issues and resolutions thoroughly in our ticketing system.
• Monitor and troubleshoot systems, including desktops, servers, firewalls, and networking equipment.
• Assist in identifying and implementing solutions to customer issues.
• Participate in follow-ups and elevate issues internally when needed.

Skills

Problem-solving

Communication

Teamwork

Independent work

Education

College/University program in CS/IT

Tools

Windows

MacOS

Networking basics

Job description

ATB Technologies is seeking a Support Services Intern for hands-on IT exposure in our Chesterfield, MO office. You will work with our frontline support team to resolve client issues, document resolutions, and help maintain server and network equipment alongside experienced professionals.

The 12-week Spring Semester 2027 program runs 20 hours per week on-site, starting 1/18/2027 and ending 4/9/2027. Eligible college students will gain practical skills and mentorship in a fast-paced MSP