IT Support Intern — On-Site Training in Frederick

abhmaryland; Frederick (MD); On-site; USD 16,000 - 18,000; Part time

Job summary

Advanced Behavioral Health, Inc. in Frederick, MD is offering an IT Support Internship to gain hands-on experience in hardware, software, networking, cybersecurity, and technical support while supporting day-to-day IT operations.

This on-site internship is Monday–Friday, 20 hours per week, with compensation at $15 per hour and W-2 employment. You will work with our IT team and vendor partner to learn best practices in a healthcare environment.

Qualifications

• Currently enrolled in an undergraduate program at an accredited college or university.
• Strong desire to learn about the information technology profession.
• Excellent verbal and written communication skills.
• Able to work at least 20 hours per week.
• Proficient in Microsoft Office suite.

Responsibilities

• Serve as the first point of contact for day-to-day IT support and equipment needs.
• Coordinate with our 3rd party IT partner to escalate and resolve technical issues.
• Assist with onboarding and offboarding employees, including equipment setup and account provisioning.
• Install and configure computer hardware, software, printers, and other office equipment as needed.
• Maintain records of technology assets, user access, and related documentation.
• Promote cybersecurity best practices and assist with IT procedures and user guides.
• Occasional travel to sites or vendor locations as needed.

Skills

Communication

Teamwork

Willingness to learn

Problem solving

Microsoft Office

Education

Undergraduate student

Tools

Microsoft Office Suite

RingCentral

Job description

Advanced Behavioral Health, Inc. in Frederick, MD is offering an IT Support Internship to gain hands-on experience in hardware, software, networking, cybersecurity, and technical support while supporting day-to-day IT operations.

This on-site internship is Monday–Friday, 20 hours per week, with compensation at $15 per hour and W-2 employment. You will work with our IT team and vendor partner to learn best practices in a healthcare environment.