Packaging Equipment Field Technician - On-Site Uptime Expert

Intertape Polymer Group; Florida; On-site; USD 28,000 - 39,000; Full time

Job summary

Intertape Polymer Group is seeking a Field Service Technician to perform on-site maintenance and repair of IPG/Better Packages equipment at customer locations. You will troubleshoot electrical and mechanical issues, install and PM equipment, and communicate effectively with customers in the field.

This role requires independent work, strong technical aptitude, and the ability to travel to client sites. We value hands-on experience with packaging automation, proficiency with diagnostic tools, and

Qualifications

• High school diploma or equivalent required; technical field training preferred.
• Technical aptitude in electrical and electromechanical systems.
• Field service experience is a plus.

Responsibilities

• Perform on-site installation, repair, and preventive maintenance.
• Diagnose mechanical, electrical, and automation-related issues in the field.
• Provide on-the-job training to customer maintenance teams as needed.
• Follow field service procedures, document work orders, and maintain service records.
• Travel frequently to customer sites, including overnight travel (≈30%).

Skills

Electrical diagnostics

Mechanical skills

Customer communication

Troubleshooting

Documentation reporting

Reading schematics

Independent field work

Physical stamina

Education

High School diploma or equivalent

Associate degree in a technical field

Tools

Hand tools

Power tools

Diagnostic equipment (multimeters)

PC for documentation/reporting

Job description

Intertape Polymer Group is seeking a Field Service Technician to perform on-site maintenance and repair of IPG/Better Packages equipment at customer locations. You will troubleshoot electrical and mechanical issues, install and PM equipment, and communicate effectively with customers in the field.

This role requires independent work, strong technical aptitude, and the ability to travel to client sites. We value hands-on experience with packaging automation, proficiency with diagnostic tools, and