Package Center Operations Leader

Ups; Mount Olive (NJ); Presencial; USD 36 000 - 59 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

401(k) retirement program

Paid time off

Employee stock purchase program

Resumo da oferta

UPS in the United States is seeking a supervisor trained to perform multiple operational roles to accommodate flexible schedules and improve dispatch efficiency. This role analyzes daily dispatch results, streamlines routes, and coordinates operations to ensure internal and external customer satisfaction.

You will provide customer service support, respond to messages and follow up on destinations, and facilitate smooth execution of procedures and systems across the center.

Qualificações

• Must be a U.S. citizen or national, or have permanent residence or work authorization.
• Permanent employee status as defined by UPS at time of hire.
• Equal opportunity employer; UPS does not discriminate on protected characteristics.

Responsabilidades

• Analyze and plan the center's daily package dispatch and adapt to alternative schedules.
• Increase operational flexibility by coordinating routes and addressing service issues.
• Provide customer service support, including answering messages, call tags, and follow-ups.
• Facilitate smooth execution of procedures and manage systems to ensure customer satisfaction.

Descrição da oferta de emprego

UPS in the United States is seeking a supervisor trained to perform multiple operational roles to accommodate flexible schedules and improve dispatch efficiency. This role analyzes daily dispatch results, streamlines routes, and coordinates operations to ensure internal and external customer satisfaction.

You will provide customer service support, respond to messages and follow up on destinations, and facilitate smooth execution of procedures and systems across the center.