Package Center Operations Lead

UOH UPS Inc (Ohio); Poplar Bluff (MO); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

UPS seeks a supervisor trained to perform multiple operational roles to accommodate flexible schedules, analyze and plan the center’s daily package dispatch, and handle service issues such as on-call pickups and urgent accounts to maximize performance.

The role includes delivering customer service support, answering messages and concerns, coordinating the needs of the operation, and ensuring smooth execution of procedures and systems to meet internal and external customer satisfaction.

Competenze

• Must be a U.S. citizen or eligible to work in the U.S.

Mansioni

• Analyze and plan the center's daily package dispatch to maximize performance.
• Coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction.
• Provide customer service support, answer messages and concerns, and facilitate smooth execution of procedures and systems.

Descrizione del lavoro

UPS seeks a supervisor trained to perform multiple operational roles to accommodate flexible schedules, analyze and plan the center’s daily package dispatch, and handle service issues such as on-call pickups and urgent accounts to maximize performance.

The role includes delivering customer service support, answering messages and concerns, coordinating the needs of the operation, and ensuring smooth execution of procedures and systems to meet internal and external customer satisfaction.