Package Center Lead — Dispatch & Ops | Stock Purchase

UPS; Centralia (IL); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) retirement program

Paid vacation and holidays

Paid time off

Job summary

UPS seeks a supervisor in the United States to oversee daily package dispatch, coordinating multiple operational roles to accommodate flexible schedules and improve center performance.

The role analyzes dispatch results, streamlines routes, and coordinates internal and external stakeholders to ensure customer satisfaction. It also provides frontline customer service support and ensures smooth execution of procedures and systems.

Responsibilities

• This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility.
• He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met.

Job description

UPS seeks a supervisor in the United States to oversee daily package dispatch, coordinating multiple operational roles to accommodate flexible schedules and improve center performance.

The role analyzes dispatch results, streamlines routes, and coordinates internal and external stakeholders to ensure customer satisfaction. It also provides frontline customer service support and ensures smooth execution of procedures and systems.