Overnight Sales & Service Associate — Welcoming Members

BFit Gyms; Chino Hills (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Complimentary membership

Health & life insurance

Paid vacation

Job summary

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) to join the Club Operations team. You will interact with guests, assist with memberships, and help members achieve their fitness goals while ensuring a clean, welcoming environment during the overnight shift.

You will handle check-ins, tours, and inform guests about amenities. The role includes selling add-on services, promoting Personal Training, and maintaining a best-in-class member-centric experience.

Qualifications

• High School diploma or GED.
• CPR & AED certification is required (provided by 24 Hour Fitness).
• Must complete SSO training before working alone at the front desk.

Responsibilities

• Greet members and assist with check-in and needs.
• Provide tours and answer membership questions.
• Promote promotions including Personal Training and Add-On Memberships.
• Resolve member concerns and escalate when needed.
• Maintain clean, safe club floor and locker rooms.
• Drive retail product knowledge and referrals to guests.

Skills

Customer service

Communication

Organization

Attention to detail

Written and verbal communication

Education

HS diploma or GED

CPR & AED certification

SSO training prior to front desk work

Tools

Club systems

General computer skills

Job description

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) to join the Club Operations team. You will interact with guests, assist with memberships, and help members achieve their fitness goals while ensuring a clean, welcoming environment during the overnight shift.

You will handle check-ins, tours, and inform guests about amenities. The role includes selling add-on services, promoting Personal Training, and maintaining a best-in-class member-centric experience.