Overnight Club Concierge & Member Services

BFit Gyms; Downey (CA); Hybrid; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Complimentary membership

Health coverage

Zusammenfassung

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) team member to support the 24 Hour Fitness Service Commitments. You will work an overnight shift, greet members, answer questions, guide tours, and help resolve concerns to create a welcoming, well-maintained gym environment.

This role emphasizes member engagement, onboarding new members with Personal Trainers, promoting in-club promotions, and maintaining clean facilities.

Qualifikationen

• 6–12 months of customer service experience
• CPR & AED certification required or in process
• SSO training completed prior to working alone at the front desk

Aufgaben

• Greet members and guests with a friendly check-in and assist their needs
• Engage with guests, explain memberships and amenities, and answer questions
• Resolve member concerns promptly and escalate when needed
• Maintain clean, safe club areas including floors and locker rooms
• Support promotions and onboarding, including coordinating with Personal Trainers

Kenntnisse

Customer service

Communication skills

Organization

Attention to detail

Computer skills

Ausbildung

High School diploma or GED

CPR & AED certification

SSO training

Jobbeschreibung

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) team member to support the 24 Hour Fitness Service Commitments. You will work an overnight shift, greet members, answer questions, guide tours, and help resolve concerns to create a welcoming, well-maintained gym environment.

This role emphasizes member engagement, onboarding new members with Personal Trainers, promoting in-club promotions, and maintaining clean facilities.