Overnight National Fleet Dispatch Coordinator

Cox Enterprises; Kansas City (MO); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

Cox Fleet in Kansas City, MO is seeking a National Coordinator to manage the full lifecycle of fleet repairs and maintenance across markets. This role requires strong judgment, industry knowledge, and the ability to coordinate with internal partners, customers, and third‑party vendors.

This overnight position (4:00 PM–10:00 AM) offers overtime opportunities based on needs. The role emphasizes service quality, KPI‑driven dispatch, and mentorship to less experienced team members while upholding

Qualifications

• High school diploma or GED with 5 years in dispatch/service coordination or logistics.
• Knowledge of fleet maintenance operations and transportation logistics.
• Proficient with MS Office and dispatch systems.

Responsibilities

• Coordinate end-to-end maintenance events from request to completion.
• Dispatch technicians to optimize KPI-driven outcomes.
• Communicate status and manage delays with customers and leadership.
• Monitor and escalate vendor performance per policy.
• Coach junior team members and maintain compliance.

Skills

Communication skills

Multitasking

Interpersonal skills

Organizational skills

MS Office proficiency

Dispatch/fleet systems

Customer service mindset

Education

HS diploma/GED + 5+ years experience

Tools

MS Office

Dispatch or fleet management systems

Job description

Cox Fleet in Kansas City, MO is seeking a National Coordinator to manage the full lifecycle of fleet repairs and maintenance across markets. This role requires strong judgment, industry knowledge, and the ability to coordinate with internal partners, customers, and third‑party vendors.

This overnight position (4:00 PM–10:00 AM) offers overtime opportunities based on needs. The role emphasizes service quality, KPI‑driven dispatch, and mentorship to less experienced team members while upholding