Overnight National Fleet Dispatch Coordinator

Cox Enterprises; Atlanta (GA); Teletrabalho; USD 30 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Holiday pay

Resumo da oferta

Cox Enterprises is seeking a National Coordinator to lead dispatch operations for fleet repairs and maintenance across multiple markets. The role requires professional judgment, industry knowledge, and coordination with internal teams, customers, and third‑party vendors. This overnight position (4:00 PM–10:00 AM) involves shifts discussed during interviews.

Overtime may be available based on demand. The candidate should model best practices and support team members while upholding Cox Fleet

Qualificações

• HS Diploma/GED and 5 years of related experience in dispatch, service scheduling, or logistics coordination.
• Knowledge of fleet maintenance operations and trucking/transportation logistics.

Responsabilidades

• Coordinate end‑to‑end dispatch for preventative maintenance, towing, and emergency service events.
• Ensure technicians receive events promptly and request additional work when needed.
• Assign work to optimize time‑based KPIs and improve KPI performance.
• Monitor open events, track ETA, and communicate delays to customers and leadership.
• Maintain documentation in all systems for each service event and escalate when needed.
• Provide coaching and development to less experienced dispatch team members.
• Collaborate with partners to resolve multi‑party service issues within timelines.

Conhecimentos

Oral communication

Written communication

Multi‑tasking

Remote work adaptability

Problem solving

Formação académica

HS Diploma/GED

5 years dispatch/logistics experience

Ferramentas

MS Office

Fleet management systems

Descrição da oferta de emprego

Cox Enterprises is seeking a National Coordinator to lead dispatch operations for fleet repairs and maintenance across multiple markets. The role requires professional judgment, industry knowledge, and coordination with internal teams, customers, and third‑party vendors. This overnight position (4:00 PM–10:00 AM) involves shifts discussed during interviews.

Overtime may be available based on demand. The candidate should model best practices and support team members while upholding Cox Fleet