Overnight Member Services Specialist | Flexible Schedule

ComForCare Home Care (Raleigh, NC); Denver (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in Denver is seeking a Customer Service Representative to deliver outstanding member experiences and drive new member sales. You will greet members, manage the front desk, and support tours and sign-ups with a friendly, professional approach.

Responsibilities include answering questions, processing sign-ups and cancellations, assisting with BCM amenity usage, and maintaining a clean facility.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer phone calls politely, take information calls and tours, assist in member check-ins and sign-ups.
• Assist with cancellations and BCM amenity usage; update member accounts.
• Facilitate member services issues and forward to the Club Manager or supervisor as needed.
• Maintain the neatness and cleanliness of the club.

Skills

Customer service

Communication

Problem solving

Listening

Job description

Planet Fitness - PF Baseline Fitness in Denver is seeking a Customer Service Representative to deliver outstanding member experiences and drive new member sales. You will greet members, manage the front desk, and support tours and sign-ups with a friendly, professional approach.

Responsibilities include answering questions, processing sign-ups and cancellations, assisting with BCM amenity usage, and maintaining a clean facility.