Overnight Member Experience Specialist | Flexible Schedule

Planet Fitness - PF Baseline Fitness; Fremont (NE); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Free uniforms

Paid time off

Employee discounts

Health, Dental and Vision Insurance

Flexible schedule

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to welcome members and guests, drive new member sales, and deliver superior service. You will handle front desk duties, answer questions, give tours, and assist with sign-ups and account updates.

As a team member, you will help resolve member inquiries, maintain a clean club environment, and contribute to a positive gym experience.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to provide a great customer experience.
• Handle front desk tasks: answer calls, provide information, take info calls and tours, assist with sign-ups and member updates.
• Facilitate member services questions and forward to appropriate supervisor or lead as needed.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Basic computer skills

Honesty and good work ethic

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to welcome members and guests, drive new member sales, and deliver superior service. You will handle front desk duties, answer questions, give tours, and assist with sign-ups and account updates.

As a team member, you will help resolve member inquiries, maintain a clean club environment, and contribute to a positive gym experience.