Nighttime Member Services Specialist

ComForCare Home Care (Raleigh, NC); Duluth (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Flexible schedule

Employee discounts

Opportunity for advancement

Health, Dental and Vision Insurance

Short Term Disability Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to deliver exceptional member experiences at the front desk. You will greet members and guests, answer inquiries, conduct information calls and tours, and assist with sign-ups, cancellations, and account updates.

The role emphasizes high-quality customer service, effective communication, and a friendly, professional demeanor. This position is typically on-site with a flexible schedule and opportunities for

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Answer phone calls politely and provide information.
• Handle info calls and tours; assist with sign-ups, cancellations, and account updates.
• Facilitate member services questions and forward to appropriate supervisor or lead as needed.
• Maintain the club’s cleanliness and organization.

Skills

Customer service

Front desk operations

Basic computer literacy

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to deliver exceptional member experiences at the front desk. You will greet members and guests, answer inquiries, conduct information calls and tours, and assist with sign-ups, cancellations, and account updates.

The role emphasizes high-quality customer service, effective communication, and a friendly, professional demeanor. This position is typically on-site with a flexible schedule and opportunities for