Member Experience & Front Desk Sales Specialist

ComForCare Home Care (Raleigh, NC); Arvada (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Job summary

Planet Fitness - PF Baseline Fitness in Colorado seeks a Customer Service Representative to deliver exceptional member experiences and drive new member sales. You will greet guests, answer questions, and guide tours.

This role offers flexible scheduling, opportunities for advancement, and a comprehensive benefits package including health, dental, and vision insurance, plus tuition assistance.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Excellent communication and interpersonal abilities.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication skills

Front desk experience

Job description

Planet Fitness - PF Baseline Fitness in Colorado seeks a Customer Service Representative to deliver exceptional member experiences and drive new member sales. You will greet guests, answer questions, and guide tours.

This role offers flexible scheduling, opportunities for advancement, and a comprehensive benefits package including health, dental, and vision insurance, plus tuition assistance.