Front Desk Member Concierge - Flexible Schedule & Perks

Baseline Fitness; Arvada (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Free food & snacks

Free Membership for self and one or a—

Job summary

Planet Fitness - PF Baseline Fitness in Colorado seeks a Customer Service Representative to drive new member sales and deliver exceptional service to members, prospective members, and guests.

You will greet visitors, manage front desk duties, assist with sign-ups and cancellations, and help with member account updates while maintaining a clean, welcoming club environment. This is a flexible, full/part-time role with growth potential.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone calls.
• Assist in member sign-ups, cancellations, and check-ins.
• Update member information and respond to inquiries.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Communication

Listening

Problem solving

Tools

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Colorado seeks a Customer Service Representative to drive new member sales and deliver exceptional service to members, prospective members, and guests.

You will greet visitors, manage front desk duties, assist with sign-ups and cancellations, and help with member account updates while maintaining a clean, welcoming club environment. This is a flexible, full/part-time role with growth potential.