Overnight Member Services & Sales Pro

ComForCare Home Care (Raleigh, NC); Cathedral City (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Job summary

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to greet members and deliver a positive experience. You will manage front desk duties, assist with member sign-ups and inquiries, and support the club team in daily operations.

We offer a flexible environment with opportunities for advancement, training and development, and a focus on delivering excellent member service. This role is ideal for someone who values teamwork and personal growth in a fitness club setting.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Take info calls and tours; assist in member check-ins, sign-ups, cancellations and updating member info.
• Facilitate member services issues and forward to Club Manager/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to greet members and deliver a positive experience. You will manage front desk duties, assist with member sign-ups and inquiries, and support the club team in daily operations.

We offer a flexible environment with opportunities for advancement, training and development, and a focus on delivering excellent member service. This role is ideal for someone who values teamwork and personal growth in a fitness club setting.