Member Experience & Front Desk Specialist Flexible Schedule

Planet Fitness - PF Baseline Fitness; Arvada (CO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Planet Fitness - PF Baseline Fitness invites applications for a Customer Service Representative. This role focuses on welcoming prospective members, driving new member sales, and delivering a superior member experience at our Arvada club.

Responsibilities include greeting guests, handling front desk tasks, facilitating tours, and supporting sign-ups and account updates in a friendly, welcoming environment. A team-oriented culture and opportunities for advancement are emphasized.

Qualifications

• Honesty and strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to deliver a positive experience.
• Handle front desk tasks including answering calls and tours.
• Assist in member sign-ups, cancellations, and updating member information.

Skills

Customer service

Communication

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness invites applications for a Customer Service Representative. This role focuses on welcoming prospective members, driving new member sales, and delivering a superior member experience at our Arvada club.

Responsibilities include greeting guests, handling front desk tasks, facilitating tours, and supporting sign-ups and account updates in a friendly, welcoming environment. A team-oriented culture and opportunities for advancement are emphasized.