Overnight Member Services Specialist

First National Bankers Bank; Troy (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness is seeking a motivated Member Services Representative for overnight, on-site support. You will greet members, assist with tours and sign-ups, handle memberships, and keep the club clean and welcoming in a fast-paced environment. CPR/AED and tanning certifications are required per policy.

The role emphasizes excellent customer service, strong communication, and a positive attitude to uphold the Judgement Free Zone experience.

Qualifications

• Must be 18 years or older and able to work onsite.
• Excellent customer service and communication skills required.
• CPR/AED certification and tanning certification must be obtained per policy.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with tours, sign-ups, and memberships processing.
• Answer phones, handle inquiries, and process payments accurately.
• Maintain club cleanliness and support front desk operations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a motivated Member Services Representative for overnight, on-site support. You will greet members, assist with tours and sign-ups, handle memberships, and keep the club clean and welcoming in a fast-paced environment. CPR/AED and tanning certifications are required per policy.

The role emphasizes excellent customer service, strong communication, and a positive attitude to uphold the Judgement Free Zone experience.