Overnight Member Services Pro at Gym

First National Bankers Bank; Springboro (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness is seeking an Overnight Member Services Representative to deliver exceptional customer service at the front desk. You will handle inquiries, tours, sign-ups, and payments while maintaining a welcoming environment.

Responsibilities include greeting members, processing memberships, and keeping the club clean and safe. CPR/AED and tanning certifications are required within company timelines; background checks apply.

Qualifications

• Must be 18 years or older and able to work on-site.
• Background check required including criminal and registry screenings.
• Must obtain CPR/AED and tanning certifications within required timeframes.
• Customer-focused with ability to handle memberships and payments.

Responsibilities

• Greet members and guests professionally and assist with inquiries.
• Explain memberships, tours, sign-ups, and promos to prospects.
• Process memberships, cancellations and payments accurately at the front desk.
• Maintain club cleanliness and safety throughout the shift.

Skills

Customer service

Sales

Cash handling

On-site work

Communication

Education

High school diploma

Tools

POS system

Job description

Planet Fitness is seeking an Overnight Member Services Representative to deliver exceptional customer service at the front desk. You will handle inquiries, tours, sign-ups, and payments while maintaining a welcoming environment.

Responsibilities include greeting members, processing memberships, and keeping the club clean and safe. CPR/AED and tanning certifications are required within company timelines; background checks apply.