Overnight Member Services Rep - Flexible Schedule & PTO

pfcareers; Peru (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a motivated Member Services Representative for a Part-Time overnight position. You will be the first point of contact for members and guests, handling inquiries, memberships, and payments in a clean, welcoming Judgement Free Zone environment.

The role emphasizes friendly customer service, sign-ups, and maintaining club culture while working on-site. Bilingual English/Spanish is encouraged, and background checks with CPR/AED and tanning certifications are required.

Qualifications

• Must be 18 years or older.
• Ability to work onsite, this is not a remote position.
• Must obtain CPR/AED Certification within required timeframes.
• Must obtain Tanning Certification within required timeframes.
• Background check required for overnight MSRs.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Answer questions, process memberships, cancellations and payments.
• Provide information about memberships and tours for prospective members.
• Maintain a clean, welcoming Judgement Free Zone environment.
• Promote membership specials and upgrades and meet service goals.

Skills

Customer service

Bilingual English/Spanish

Punctual and dependable

Professional demeanor

Education

High school diploma or equivalent (preferred)

Job description

Planet Fitness is seeking a motivated Member Services Representative for a Part-Time overnight position. You will be the first point of contact for members and guests, handling inquiries, memberships, and payments in a clean, welcoming Judgement Free Zone environment.

The role emphasizes friendly customer service, sign-ups, and maintaining club culture while working on-site. Bilingual English/Spanish is encouraged, and background checks with CPR/AED and tanning certifications are required.