Overnight Member Services Specialist

Glow Brands; Madison (IN); Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Casual dress

Free gym access

Free tanning

Wellness spa services

401(k) with company match

Daily pay options

Advancement opportunities

Employee discounts of products and 4

Descripción de la vacante

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior member experience during the night shift. You will handle front desk duties, greet members and guests, sign up new members, and close the shift for the day, ensuring smooth operation and a positive atmosphere overnight.

Responsibilities include answering calls, tours for prospective members, updating accounts, and maintaining club cleanliness while delivering outstanding customer service.

Formación

• Customer service experience preferred.
• Basic computer skills required.
• Positive attitude and reliability essential.

Responsabilidades

• Greet members, guests and prospective members with exceptional service.
• Answer phones and assist callers with questions.
• Check members in and sign up new members.
• Take tours for prospective members.
• Update member accounts as needed.
• Respond to questions and concerns promptly and professionally.
• Maintain cleanliness of the club.
• Close shift for the day.
• Create a bank deposit for next day.

Conocimientos

Customer service

Front desk

Telephone handling

POS systems

Educación

High School diploma

Herramientas

POS system

MS Office

Descripción del empleo

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior member experience during the night shift. You will handle front desk duties, greet members and guests, sign up new members, and close the shift for the day, ensuring smooth operation and a positive atmosphere overnight.

Responsibilities include answering calls, tours for prospective members, updating accounts, and maintaining club cleanliness while delivering outstanding customer service.