Overnight Member Services Specialist - Flexible Hours

Glow Brands; London (KY); Vor Ort; USD 30.000 - 38.000; Vollzeit

Benefits dieser Stelle

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and …

Exclusive Discounts at Outside Retail…

Free Work Shirt options yearly.

Zusammenfassung

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior member experience. You will greet members and guests, handle front desk activities, sign up new members, conduct tours, and update accounts while ensuring the club remains clean.

The role requires closing the shift for the day and handling end-of-day deposits. The position emphasizes excellent customer service, reliability, and a positive attitude, with 3rd shift overnight hours and the

Qualifikationen

• Customer service background required or preferred.
• Basic computer proficiency required.
• A passion for fitness and health is important.
• Positive, upbeat attitude and reliable.
• Punctual and dependable for shifts.
• Strong customer service skills and professionalism.
• Good listening and problem-solving abilities.
• Diplomacy in all interactions with members and staff.
• Must be 18 years or older; HS diploma or GED.

Aufgaben

• Greet members, prospective members and guests with exceptional service.
• Handle front desk tasks: phones, check-ins, new member sign-up, tours.
• Update member accounts as needed and maintain accuracy.
• Address questions and concerns; escalate to management when needed.
• Keep the club clean and presentable.
• Close the shift at the end of each business day.
• Prepare a bank deposit for the next day.

Kenntnisse

Customer service

Basic computer

Fitness passion

Upbeat attitude

Punctuality

Exceptional customer service

Active listening

Diplomacy

HS diploma/GED

18+ years old

Ausbildung

High School diploma/GED

Jobbeschreibung

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior member experience. You will greet members and guests, handle front desk activities, sign up new members, conduct tours, and update accounts while ensuring the club remains clean.

The role requires closing the shift for the day and handling end-of-day deposits. The position emphasizes excellent customer service, reliability, and a positive attitude, with 3rd shift overnight hours and the