Overnight Member Services Specialist

Planet Fitness - Glow Brands; Radcliff (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedule

Casual Dress

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and ...

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver outstanding member experiences at the front desk and during the closing shift. You will greet members, process sign-ups, give tours, and handle routine account updates while ensuring a smooth day-end close.

The role requires a 3rd shift availability, a positive attitude, and a reliable, punctual approach.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests with excellent service.
• Handle front desk tasks: phones, check-ins, new member sign-ups, tours.
• Update member accounts as needed.
• Address member questions and escalate to management when needed.
• Maintain clean, organized club appearance.
• Close out the shift and prepare the bank deposit for next day.

Skills

Customer Service

Basic Computer Skills

Fitness Enthusiast

Positive Attitude

Punctuality

Communication

Active Listening

Diplomacy

High School Diploma

Must be 18+

Education

High School Diploma or GED

Tools

Point of Sale System

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver outstanding member experiences at the front desk and during the closing shift. You will greet members, process sign-ups, give tours, and handle routine account updates while ensuring a smooth day-end close.

The role requires a 3rd shift availability, a positive attitude, and a reliable, punctual approach.