Overnight Member Services Specialist

ComForCare Home Care (Raleigh, NC); La Quinta (CA); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Employee discounts

Flexible schedule

Free gym membership for employee and 1

Family member

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Pet Insurance

HSA

Descripción de la vacante

Planet Fitness – PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, and support member services with a friendly, efficient approach.

The role emphasizes delivering a superior member experience, processing sign-ups and inquiries, and maintaining a clean club environment. Excellent communication and basic computer skills are essential.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answer phone calls and assist with questions.
• Take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and update member information.
• Facilitate member services issues and forward to supervisor when needed.
• Help maintain the neatness/cleanliness of the club.

Conocimientos

Customer service

Communication

Computer skills

Descripción del empleo

Planet Fitness – PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, and support member services with a friendly, efficient approach.

The role emphasizes delivering a superior member experience, processing sign-ups and inquiries, and maintaining a clean club environment. Excellent communication and basic computer skills are essential.