Overnight Member Sales and Service Specialist

ComForCare Home Care (Raleigh, NC); Fremont (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free membership for self and one 가족/f친

Training & development

Advancement opportunities

Health, dental and vision insurance

Employee discounts

Paid time off

Flexible schedule

Dollars for Scholars Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive membership sales, and create a positive experience. You will handle front desk tasks, member check-ins, tours, and information requests to ensure superb service.

The role emphasizes strong communication, problem solving, and a friendly, diplomatic approach with customers and coworkers. Training and advancement opportunities are offered within a supportive environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member information.
• Facilitate member services issues and forward to appropriate leaders as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Front desk

Communication

Listening

Problem solving

Diplomacy

Tools

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive membership sales, and create a positive experience. You will handle front desk tasks, member check-ins, tours, and information requests to ensure superb service.

The role emphasizes strong communication, problem solving, and a friendly, diplomatic approach with customers and coworkers. Training and advancement opportunities are offered within a supportive environment.